Supportability Engineer LR08

As an Supportability / ILS Engineer you play a key role in defining and projecting the maintenance and service support approach for the Thales Hengelo products. The abbreviation ILS means; Integrated Logistcs Support but has little to do with supply chain logistics.

Your contributions encompass the effective support of new and existing systems during the entire lifecycle. From influencing the system design in its initial state, through sustaining supportability characteristics during the In-Service phase, until the eventual system decommissioning.

You will collaborate with product development and project teams where our equipment is being developed. The main activities of the Supportability / ILS Engineer are:

• Analyzing and developing cost-efficient and effective maintenance solutions by creating the Logistics Support Analysis (LSA) in order to help guarantee the maximum operational availability of the Thales systems delivered to our customers;

• Determining repair and maintenance requirements, identifying maintenance significant items and proposing required maintenance activities and resources;

• Supporting the project manager in delivering the developed solution in both the bid and project phase and tailoring it to the end user specifications. To do so, you will also connect to customers, prime contractors and subcontractors on the proposed support concepts.

• Writing (part of) proposal texts and performing cost calculations for the offered solution. To realize this, you will be able to use a suite of mathematical tools to generate the needed statistical data.

You will typically have 2 or 3 projects to work on. The ILS deliveries are managed by an ILS project manager who is responsible for the delivery of the ILS package (including documentation and training) to the customer. Although the projects run over a longer period (years), the workload for an ILS Engineer peaks in the 2 months before the ILS deliveries. During this time your alignment with the ILS manager will be more frequent (bi-weekly progress meetings).

During this delivery period your time is spent on analyzing a product and figuring out which components might require maintenance, both preventive and corrective. This is done by comparing the design with previous iterations, reading specifications, analyzing drawings, talking to engineers and, of course, your own judgement/experience. Therefore you can call or meet with different experts and perform a lot of your analysis and research behind your desk. If needed (and available) you can also visit the product itself.

Based on the information you gathered you will need to decide on the breakdown of the maintenance activities. Especially in the beginning you can align your decisions with experienced colleagues, who will be happy to help you gain more experience. With analysis complete you will be able to determine the service interval and complexity of the task to replace or repair components within a system. It will allow you to determine (with the help of certain tools) what the most cost-efficient maintenance approach will be. This analysis will be part of the delivery you’ll make towards the customer.

What you’ll bring

If you are a creative, open, flexible team player with great communication skills in fluent Dutch, German and English, then you might be the person we are looking for.

• You have a finished Bachelor or Master degree in Electrical, Mechanical Engineering, another relevant field or previous experience with ILS engineering.

• You are interested in system engineering and supportability engineering principles and analysis with a wide variety of complex technical products;

• You have knowledge and experience with PLM (product lifecycle management) tooling such as Windchill or Teamcenter and experienced BOM’s (Bill of Materials)/PBS (product breakdown structure);

• You have knowledge of developments in maintenance and service logistics (e.g. corrective, preventive and condition-based maintenance, Integrated Logistics Support)

Wherever your passion lies, Thales can help you make the best use of your skills and creativity. As a contractor at Thales, you can expect to experience:

• An interesting job within a team of experts in an international high-tech environment.

• Room for and attention to personal development and personal initiative.

• The opportunity to grow within the organization, whether in a technical, managerial, commercial or international capacity.

• A flexible work environment with a focus on maintaining a good work-life balance.

Thales offers untold opportunities to take part in fascinating projects and overcome ambitious human and technological challenges. As a contractor, you’ll be part of a community of experts bringing together innovations from the bottom of the oceans to the depths of space and cyberspace. Collaborating to find solutions to the biggest challenges in the most difficult conditions.

Drawing on a diversity of expertise, perspectives and cultures, we are able to provide the best possible solutions to our customers. Together, we can harness the extraordinary power of technology to build a future we can all trust.

Randstad, as the EMEA Thales talent acquisition partner, is responsible for finding and contracting talent for the contingent roles at Thales. If you are selected for a role you will be engaged or employed by one of the Randstad recruitment companies in EMEA and will not be an employee of Thales.

*Human Intelligence

This position offers a one-year contract with the opportunity to transition to a permanent contract at Thales Nederland after the first year.

This position offers a one-year contract with the opportunity to transition to a permanent contract at Thales Nederland after the first year.

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